We regularly receive kudos and compliments from satisfied Brown Service Company customers mentioning the dedication of the work from our service technicians and their overall pride in the quality of service that they provide. From answering our customer’s questions or concerns to daily delivering quality installation, repair and service in a friendly and respectful manner is what we strive for on every visit. And if we are doing our jobs right, then from the first phone call with one of our comfort specialist to our on-site service technicians, the Brown Service Company is confident that our customers will notice the difference.
Prompt and On-Time Service Calls
Every customer receives prompt attention from one of our comfort specialists and will receive real on-time estimates for response times. Many of our customer reviews rave about the technician arriving earlier than the original estimated time frame. And our Peak Performance Service Agreement customers automatically receive priority service, which means if there’s an emergenyc issue, you are put to the top of the list.
Courteous and Knowledgeable Customer Service
Whether you are talking with one of our comfort specialists or our professionally trained service technicians about your air conditioning or heating repair and maintenance or electrical service needs, our customers are complimentary of the courteous manner. Additionally, they respond positively about how we provide detailed explanation of our services including available pricing options on equipment or repairs as well as the impact and possible cost-saving benefits in the future. We like our Brown Service Company customers informed so that they can make the right decision for themselves and their homes or businesses.
Thank YOU for YOUR Feedback
We invite you to respond how Brown Service Company did with your latest service, installation or repair. We want to hear from you. Please consider offering a review and rate us on our service through one of the following: